Maintaining Two Levels of Awareness
Maintaining Two Levels of Awareness

As an excellent conflict responder (mediator, human resource professional, mental health counselor, attorney, etc.), you are always operating on two levels of awareness. You are aware of what is happening in your environment and you are aware of what is happening inside yourself.

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Office Set-Up: Setting the Stage for Conflict Resolution
Office Set-Up: Setting the Stage for Conflict Resolution

When thinking about resolving conflict, it is important to take into consideration the physical space. Subtle things like furniture arrangement and the color of walls can impact on the successful outcome of a conflict situation.

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