Posts in Communication Skills
Problem-solving and conflict coaching

Do you ever feel like there's a revolving door to your office with one, never-ending request: Can you fix this problem for me?

Read More
You’re acting defensive… No, I’m not! Managing defensiveness

Bringing up difficult topics often makes others defensive, especially when we’re asking them to acknowledge negative behavior or change in some way.

Read More
Is compromise the best way to solve a conflict?

It seems reasonable. It's quick and easy. "Let's make a deal," you think, "we'll do a little give and take. We'll COMPROMISE!" And, in fact, it can be a wonderful way to get things resolved quickly when there's a time crunch and the outcome is only moderately important. On the other hand, if compromise is always the way you are resolving conflicts at work or at home you might start to feel some resentment.

Read More
Where is the line between "normal" and abusive in relationships?

By now everyone has probably heard the tale of the frog placed in the pot of water and set on the stove. Gradually the heat is turned up. The frog makes no attempt to get out of the pot. Because the temperature increases gradually, the frog doesn’t notice and thinks it is normal.

Read More
How important is kindness to your relationship?

When we are struggling in a relationship, kindness may be the last thing on our mind. Anger, frustration, even sadness may block our ability to access good feelings about our partner. Yet, without feelings of loving kindness toward our partner, we decrease our incentive and ability to work through difficult issues.

Read More
Have the courage to speak up and improve your relationship!

This quote really struck me, “Throughout years of my marriage I hesitated to speak my truth. While my intentions were honorable -- I wanted to keep the peace, I didn't want to introduce conflict, I was trying so hard to be a ‘good wife’.... By hiding my truth, trying to ignore hurt feelings, ‘sucking it up,’ I was doing myself and my ex-husband a great disservice.”

Read More
Why are strong emotions so darn scary?

Many of us had shaming or even frightening experiences around our emotions as children. Perhaps when we cried other children, even our siblings, made fun of us or beat us up. Maybe our anger was met with punishment as we were made to sit in the corner or go to our rooms so the rest of the family wasn’t subjected to our “outbursts.” Or, we may have been told to stop embarrassing our parents by acting out our feelings in public.

Read More
Lend Me Your Ear: Listening to improve relationships

In our fast-paced, multi-tasking world we might act like we’re listening, but are we really hearing what the other person is saying? Here are three quick tips to improve your listening and deepen your relationships with others.

Read More
Managing Conflict in the Workplace

recently read an article about a survey conducted by an international consulting firm that concluded 85% of workers had experienced conflict on the job. My immediate response was that the other 15% were either in denial or had just been hired. I say this because if you are human, you will experience conflict. There is no getting around it.

Read More